Everything HCP MAX has.
Without the add-on menu.

For a typical 5-user operation with 5 vehicles, HCP MAX alone is $279/mo, plus $135–225/mo for third-party GPS — and that's before CSR AI, which HCP prices on a custom quote rather than a published rate. Servinix is $475/mo flat, with AI, GPS, and FSM all included and no sales call required to find out the price. Bring your HCP invoice — including whatever they quoted you for CSR AI — and we'll beat it by 50%.

Yes. Pool service is one of the primary verticals Servinix was designed around — 20-40 stops per day, chemical readings logged at each pool with photos, recurring weekly/bi-weekly schedules, and seasonal pricing adjustments. The route view shows all stops on a single map with drag-to-reorder, and techs get a mobile checklist for each pool including chemistry expectations.

CSR AI is Housecall Pro's AI call-handling add-on — it answers inbound calls, books jobs, and captures leads, similar to Servinix's AI phone agent. The key difference is pricing transparency: HCP doesn't publish CSR AI pricing, it's a custom quote, while Servinix AI is a flat $300/mo included in the base plan. Feature-wise both handle 24/7 answering and booking. Servinix also handles morning owner briefings — a daily digest of calls, jobs booked, and revenue — which CSR AI currently does not.

HCP Assist is Housecall Pro's live-answering add-on — trained human agents pick up calls (after-hours, weekends, or whatever coverage window you choose) and book them onto your HCP calendar. It's a different product from CSR AI, HCP's AI-only call handler. Servinix's AI Receptionist is AI-driven, not human-staffed — it answers, books, and hands off to your team only when a human is actually needed, for a flat $300/mo. Like CSR AI, HCP Assist pricing isn't published; it's a custom quote.

Yes. We import via HCP's CSV export — customers, service addresses, recurring service plans, open invoices, and past service records. For pool operators, we also import your chemical reading history if it's logged in HCP. Full migration typically completes in one business day. Photo archives stay in HCP for 30 days as a parallel reference.

Yes. The Servinix tech app (iOS + Android) caches the day's schedule, customer info, checklists, and price book locally. Jobs can be completed and photos taken entirely offline, and estimates can be signed on-site. Everything syncs automatically once the tech is back in signal. Same reliability bar as HCP's mobile app.

Servinix syncs with QuickBooks Online bidirectionally for invoices, payments, customers, and categories. Setup takes under 10 minutes, same underlying QuickBooks Online API that HCP uses. If you're on QuickBooks Desktop, we support import/export via IIF files but not live sync — same constraint HCP has.

Three reasons most switchers cite: (1) after-hours emergency calls (leaks, pump failures) go to voicemail on HCP unless you pay for CSR AI or HCP Assist — Servinix handles them natively at a flat $300/mo, (2) knowing which tech is where on the route requires a third-party GPS on HCP — Servinix has it built in at $15/vehicle, (3) the total cost, once you get HCP's real quote for AI phone coverage, is usually higher than Servinix's published $475/mo. If none of those matter to your operation, HCP is a mature product and staying is fine.

Servinix is a Housecall Pro alternative with GPS fleet tracking natively included, not a bolt-on. HCP has no native GPS, so operators pay $27–45/vehicle/mo separately for Azuga or Samsara on a multi-year contract. Servinix GPS is $15/vehicle/mo (plus a one-time $50 OBD hardware fee), built directly into the same dispatch board, with no separate contract.