AI Call Handler
“My AC just died. It's midnight.”
Servinix AI answers the call, collects the issue, and books the service — while you sleep. Your tech sees the new job on their schedule first thing in the morning.
Servinix AI
12:04 AM
My AC just stopped working. House is 84 degrees. I have two kids.
I understand — that's urgent. I'm booking you for first call tomorrow at 7 AM with David. You'll get a confirmation text now and a reminder at 6:30 AM.
Thank you so much.
Booking confirmed. David's ETA: 7:00–7:30 AM. Reply CANCEL to reschedule.
Built for HVAC Operators
Peak season shouldn't mean
peak stress.
Midnight AC emergencies answered
A homeowner's AC dies at 11 PM. Your phone rings. But you're asleep. Servinix AI answers, collects the issue, qualifies urgency, and books the call for first thing tomorrow — without waking you up.
Seasonal surge without the chaos
Summer hits and call volume triples overnight. Servinix handles the intake surge automatically — near-zero missed calls, no overwhelmed dispatchers, no customers going to your competitor.
Dispatch that keeps up with the field
Techs finish early. Jobs run long. Parts are missing. Servinix lets dispatchers reassign and reroute in real time — every tech sees their updated queue the instant it changes.
Invoicing that closes on the doorstep
Tech finishes the repair. Payment link goes out before they leave the driveway. No chasing checks. No open invoices sitting for 30 days. Cash collected same day.
Near zero
Missed calls during surge
1 day
Setup time
50%
Less than your current bill
24/7
AI call coverage
FAQ
Questions HVAC operators ask us.
How does Servinix handle after-hours HVAC emergency calls?
The Servinix AI answers every call 24/7. For after-hours emergencies, it collects the issue details, assesses urgency, and either routes to an on-call tech or schedules for first available — based on rules you configure. You decide what counts as an emergency.
Can Servinix handle 3x call volume during summer surge?
Yes. The AI call handler scales automatically — there is no concurrent call limit. During peak season, every call gets answered and triaged without adding dispatching staff. Most HVAC operators see their missed call rate drop to near zero during surge periods.
Does Servinix integrate with HVAC-specific equipment databases?
Servinix includes a parts and equipment catalog you can populate with your inventory. Techs can log the specific unit model, age, and repair history on every job. We do not currently integrate with third-party HVAC parts databases, but your team can build the catalog from existing records in under a day.
How does the dispatch board handle same-day emergency rescheduling?
The live dispatch board shows all techs, their current location (via GPS), and their remaining queue. Drag a job to a different tech, or Servinix can auto-suggest the nearest available tech based on GPS position. Changes push instantly to the tech's mobile app.
Is Servinix cheaper than ServiceTitan for HVAC businesses?
For most HVAC operations, yes. ServiceTitan starts at $398/mo with a lengthy onboarding contract. Servinix is $300/company/mo for the AI assistant plus $20/vehicle/mo for GPS — and FSM is included. Bring your ServiceTitan invoice and we'll beat it by 50%.
How long does it take to get an HVAC team live on Servinix?
Most HVAC businesses are fully live within one business day. Onboarding includes importing your customer list, setting up your dispatch zones, configuring after-hours AI rules, and a live walkthrough with your lead dispatcher. No multi-month implementation contracts.