Built For Serial-Tracked Service History
Appliance repair software that remembers the serial number, not just the customer.
Serial-tracked service history, OEM and EPA 608 certification tracking with expiry reminders, and real arrival windows — built for a trade where three different techs might see the same fridge.
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Built for Appliance Repair
Multi-brand work needs
serial-tracked software.
Every appliance gets its own record
Log each unit by serial number, make, and model — service history is tied to that specific fridge or washer, not just the customer or the job. The next tech dispatched sees what was already replaced.
OEM and EPA 608 certifications, tracked with expiry reminders
Track factory authorizations — Whirlpool, GE, Samsung, LG — and EPA Section 608 for sealed-system work, the same way as any other credential, with reminders at 60, 30, and 14 days before a cert lapses.
Real arrival windows, not an all-day wait
Give homeowners a time window and keep it — dispatch, routing, and live arrival updates so "where's my tech" doesn't become a phone call.
Reschedules don't need a human
Servinix's AI Receptionist answers calls and texts for reschedule requests and confirms the new time directly in the schedule, so the office isn't fielding every one manually.
Serial Number Intelligence
“We replaced that same part six months ago and didn't know it.”
When service history lives against the customer instead of the appliance, a different tech on a repeat visit re-diagnoses from scratch. Servinix logs repairs against the unit's own serial number, so whoever shows up next sees the real history first.
FAQ
Questions appliance repair operators ask us.
Does Servinix track appliances by serial number?
Yes. Each appliance is logged by serial number, make, and model, with service history tied to that specific unit rather than just the customer or the job — so the next tech dispatched to that fridge or washer can see what was already replaced before ordering another part.
Can I track OEM factory certifications for brands like Whirlpool, GE, Samsung, and LG?
Yes. Servinix tracks OEM factory authorizations — covering Whirlpool, GE, Samsung, and LG — with expiry dates and reminders at 60, 30, and 14 days before it lapses.
Does Servinix track EPA Section 608 certification for refrigerant work?
Yes — EPA 608 is tracked the same way as any other credential, with expiry dates and reminders at 60, 30, and 14 days, so you always know who on your team is currently certified for sealed-system work.
Is Servinix cheaper than Housecall Pro?
For operators who also need GPS tracking and AI call handling, yes — Servinix bundles field service management, GPS fleet tracking, and AI call handling in one platform instead of stacking Housecall Pro with separate GPS and answering-service subscriptions. Compare your current software invoice — we'll beat it by 50%.
What does Servinix cost for an appliance repair business?
$300/mo (AI Receptionist) + $20/tech/mo (field service management — dispatch, scheduling, invoicing) + $15/vehicle/mo (GPS fleet tracking, + a one-time $50 OBD hardware fee per vehicle). Show us your current software invoice — we'll beat it by 50%.
Can AI handle appliance repair reschedule requests?
Yes — Servinix's AI Receptionist answers calls and texts for reschedule requests, confirms a new time against your dispatch availability, and updates the schedule directly, so the office isn't fielding every "how much longer" call.
Field service insights
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