Contact & Support

How to contact Servinix support

The available channels for reaching Servinix support—in-portal chat, email, and phone—and when to use each one for the fastest resolution.

Submit a bug report

Generate and share an app log bundle from the Servinix Go mobile app's Me tab so the support team can quickly diagnose issues you're reporting.

Support hours

Servinix support operating hours by region and expected response times by channel—portal chat, email, and phone—for each customer support tier.