GPS Tracking

GPS Tracking overview

What the Servinix GPS Tracking module does, which hardware it uses (Danlaw DataLogger), and how telematics flows from vehicle to portal via BitBrew.

Order your DataLogger device

Enroll in the Servinix Telematics Program so a Danlaw DataLogger device is fulfilled and shipped to your business, including order timeline and tracking.

Vehicle VINs are now unique across your fleet

You can no longer create two vehicles with the same VIN, preventing duplicate fleet records.

View all your vehicles and devices on the Resources page

The Resources page again lists every vehicle and device and shows accurate counts, instead of appearing empty.

Receive and inspect your device shipment

What's in the box when your Servinix DataLogger arrives—device, cables, and documentation—and how to confirm the order matches your fleet's vehicles.

Install DataLogger on a light-duty vehicle

Step-by-step instructions for plugging the DataLogger device into the OBDII port of a Class 1–3 light-duty vehicle, model years 1996 and newer.

Install DataLogger on a medium-duty vehicle

Install the DataLogger on a Class 4–6 medium-duty vehicle in Servinix GPS Tracking using an OBDII, 6-pin, or 9-pin port and the matching cable.

Install DataLogger on a heavy-duty vehicle

Install the DataLogger device on a Class 7–8 heavy-duty vehicle in Servinix GPS Tracking, including the manufacturer and year port-type compatibility table.

Verify device connection

Confirm the Servinix DataLogger is powered, the LEDs behave normally, and telematics data is flowing into the portal after install on a fleet vehicle.

Follow a vehicle on the live map

Use Follow to zoom to a vehicle and keep it centered as it moves.

Follow a vehicle that is stopped or idling

Keep the map centred on a vehicle whether it is driving, idling at a job or parked — and see why Follow is unavailable when it is.

How vehicles without full details appear on live tracking

Vehicles that don't yet have year, make and model show a clear placeholder name instead of raw label text, and sort to the bottom of your vehicle list.

Replay a trip in 3D on the live map

Play back a recorded trip in 3D and watch the vehicle move along its route.

Replay today's driving while a vehicle is still on a trip

On Live, you can now replay a vehicle's day while it's still driving, and the open trip reads "In progress" in full.

See a speeding event's top speed in trip history

Trip history now shows the highest speed reached during a speeding episode, not just the speed at the moment it was logged.

See a vehicle's last known location while it's idling

While a vehicle is idling, the map continues to show its last known location.

See a vehicle's last reported battery and fuel on the live map

Live tracking now keeps showing a vehicle's last real battery, fuel and odometer reading instead of 0.00 when an update doesn't include them.

See accurate idle time in trip history

Trip history now shows each stop's true idle duration, including idles shorter than a minute, and treats identical trips consistently.

Trust the vehicle count and list on the Live map

The Live page now lists only real vehicles and shows an accurate fleet count.

View the live fleet map

Open the Servinix fleet map at /live (or beta /livev2) to see real-time vehicle and technician locations, with both classic Live and Live v2 variants.

Watch moving vehicles glide smoothly on the Live map

On Live › Vehicles, a moving vehicle's pin now slides smoothly to each new position and its direction arrow turns instead of snapping.

View a vehicle's detail and status

Select a vehicle on the Servinix live map to see its current speed, driver assignment, last-known location, and recent trip history for the day.

Fleet Intelligence dashboard

The Fleet dashboard at `/fleet` — driver behavior score, geofence zones, usage monitoring, real-time alerts, diagnostics, and fleet KPI metrics.

Trip tracking on the mobile app

How the Servinix Go app tracks driving trips in the background using the native trip tracking module, including iOS and Android permissions and battery use.

Compare each driver or vehicle against your fleet on the Safety page

Event-mix bars on Fleet › Safety and coaching now show a fleet-average marker, so you can see at a glance who is above or below the fleet.

Every resource that moved is now ranked on Trips and utilization

The Utilization by resource list now ranks every resource that moved, and clicking a row opens the Trips report for the same dates.

Export a vehicle's trip history to CSV

Download a CSV of a vehicle's trips for a chosen month from the Live route & trips view.

Export your business vs personal mileage log from Job cost

Download a mileage log of your fleet's business and personal trips from the Job cost page, and read job costs more clearly.

GPS reports overview

The GPS-specific reports available at `/reports` — Mileage, Trips, Packet History, Speeding Violations, and Alert Management — and how to access them.

See the exact date range on Fleet Trips and Job Cost

The Trips and Job Cost pages now clearly show the date range each one covers, so their figures can be read side by side.

See vehicle distances in miles with clear units

Trip and mileage figures now display in miles with a unit label, so distances read consistently across tracking and reports.

Speeding time now shows correctly on the Fleet Safety page

The Speeding time figure on the Fleet Safety page now reflects real speeding activity instead of reading zero.

Who can see Job cost, and which trips count toward a job's fuel

Job cost margins are now visible only to roles allowed to see costs, and a job's fuel cost counts only the trips made while the job was being worked.

Run a mileage report

Generate and export a Servinix mileage report (fleet mileage aggregated by state) for one or more vehicles over any date range, useful for IFTA filings.

Run a trip history report

View a vehicle's trip log in Servinix—32 metrics across logistics, safety, and efficiency—including start and end times, distance, and driver assignment.

Run a speeding violations report

Generate the Servinix Speeding Violations report—severity, vehicle, driver, duration, and location—from the Reports page for coaching and compliance review.

Fleet analytics

Use the Fleet Analytics dashboard—Fleet Uptime, Safety Score, Utilization Rate, Alerts, and ADAS Events—with date range filtering and CSV export.

Automatically track vehicle arrival and departure at a job site

Servinix can automatically set up a geofence at the job site so you don't have to draw one yourself.

Check which alerts are set up on your vehicles

Read your configured alerts and their thresholds on the Alerts settings page, and see which vehicles raised the most alerts.

GPS alerts overview

The alert types Servinix GPS Tracking supports — speeding, geofence, driver behavior, and diagnostics — and the surfaces where they appear.

Configure a speeding alert

Set a speed threshold and choose notification recipients for a vehicle or fleet in Servinix GPS Tracking, so dispatch is alerted when drivers speed.

Manage fleet geofences

Create, view, and manage geofences from the Fleet Geofences page in Servinix, including drawing zones on the map, status tabs, and CSV export.

Monitor fleet real-time alerts

Use the Fleet Real-Time Alerts page—Alert Feed, Severity Distribution, Top Categories, and 24-Hour Intensity—to monitor fleet incidents as they happen.

Monitor driver behavior and safety scores

Use the Driver Behavior page—Safety Score Trend, Event Distribution, Leaderboard, and Critical Safety Events—to coach drivers and reduce risk.

Monitor fleet usage and utilization

Use the Fleet Usage Monitoring page—Active Assets, Avg Utilization, Idle Time, Miles Driven—to spot underused vehicles and improve fleet ROI.

Request an RMA / device return

Initiate a return for a faulty or unwanted Servinix DataLogger device from the portal, including reason codes, RMA number, and shipping label generation.

Ship back your DataLogger

Use the Danlaw-provided prepaid shipment label to return your Servinix DataLogger device, including packaging steps and how to drop it off for pickup.

RMA processing timeline

What happens after Danlaw receives a returned device — refurbishment, flashing, and inventory steps — and how long each stage takes.

View and manage fleet resources

How to use the Resources page (/fleet/resources) to see all vehicles, trailers, and devices — health status, last ping, and device pairing.

Manage vehicles and trailers

Add a vehicle, view trailer assignments, and export the resource list from the Servinix Resources Vehicles and Trailers tabs for fleet record-keeping.

Add a vehicle to GPS Tracking

Register a vehicle in Servinix from the Resources page and associate it with a DataLogger device so its telematics data appears in the fleet view.

Rename or remove a vehicle

Update a vehicle's display name or deactivate it from Servinix GPS Tracking, including how deactivation affects historical trip data and active alerts.

View fleet diagnostics and incidents

Use the Fleet Diagnostics page—Health Distribution, Battery Voltage Trend, DTC Alerts, Asset Diagnostic Feed—and the Incident Reporting page in Servinix.

Device not reporting data

What to check when a Servinix DataLogger stops sending telematics—power, port connection, LED state, and BitBrew data flow—to restore fleet visibility.

What the access message on Fleet pages means

When you don't have permission for a Fleet page you now see a clear access message instead of a misleading "server didn't answer" error.

Device LEDs off after install

Why Servinix DataLogger LEDs may extinguish after a period and how to distinguish normal power-saving behavior from a real device or wiring power problem.

Vehicle showing wrong location

Steps to investigate and resolve inaccurate GPS position reports on the Servinix fleet map, including device placement, GPS lock, and map data refresh.