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See a clear answer when the AI Assistant finds no matching jobs

1 min read

Ask the AI Assistant about a job for a technician or customer. If nothing matches, you get a clear answer with no list of unrelated jobs.

Before you start

You need access to the AI Assistant in Servinix.

Steps

  1. Click the sparkles button in the header to open the AI Assistant.
  2. Click New Chat.
  3. Ask about a job, for example: "Did Mike finish the job at the Johnsons?"
  4. Press Enter.

Result / verify

If the assistant finds the job, it answers your question. If it can't, it says so and tells you which part it couldn't find, the technician or the customer. No jobs table appears when nothing matches, so you won't mistake an unrelated job for the answer.