Let callers pick an appointment window with your AI Receptionist

When a caller asks when someone can come out, your AI Receptionist offers two or three open time windows from your schedule. The caller can pick one instead of having to suggest a time.

Before you start

• Your business working hours must be set (for example, Monday to Friday, 9:00 AM to 5:00 PM).
• You need at least one active technician who is on a team.

Steps

1. Call your business number while the AI Receptionist is answering.
2. Ask a scheduling question, for example "When can someone come look at my pool heater?"
3. Listen to the time windows the receptionist offers.
4. Pick one of the windows.

Result / verify

The receptionist offers specific windows, such as "Tuesday 9 to 11, Tuesday 11 to 1, or Wednesday 9 to 11", and confirms the one the caller chooses. If no windows are offered, check that your working hours are set and that your technicians are active and on a team.