Retry payments that QuickBooks rejected
1 min read
If QuickBooks rejected a payment, for example because its invoice hadn't synced yet, you can now send it again so your books are complete.
Before you start
Your account must be connected to QuickBooks, and you need access to Settings.
Steps
- Go to Settings › Integrations › Accounting.
- Open Sync failures and select the Payments tab.
- To retry one payment, choose Retry on its row.
- To retry everything at once, choose Sync All.
Result / verify
Payments that sync successfully disappear from the Payments failure list and show up in QuickBooks. Any payment that still fails stays on the list with its reason.