Understand the labor rate warning on an invoice
1 min read
The Labor section of an invoice now describes the real situation when a technician has no assigned rate, instead of saying a fallback rate was applied when it wasn't.
Before you start
Assign a labor rate to your technicians (or a default rate) so completed labor is billed.
Steps
- Open the Invoice page and open an invoice's details.
- Scroll to the Labor section.
Result / verify
If a technician has no rate, the panel clearly states the labor was not billed — review and assign a rate before sending. When a rate is applied, the labor lines show the billed amounts.