Use Find a Slot on the dispatch board, even for brand-new technicians

Find a Slot suggests a time and a technician for an unscheduled job. It now includes technicians who haven't shared a live location yet, such as new team members, and plans their day from your office location.

Before you start

• Save and pin your office address under Settings › Account › Locations.
• Add your technicians under Settings › Users. A home address picked from the suggestions is saved with its map location.

Steps

1. Go to Dispatch › Board.
2. Find the unscheduled job's banner.
3. Press Find a Slot.
4. Review the suggested slot and accept it if it looks right.

Result / verify

A slot is suggested with a technician who has free time that day, even if that technician has never shared a live location.